Joanne Brady Ulsch, MBA

Joanne Brady Ulsch is a seasoned professional with an MBA in Organizational Leadership from Mercy College, where she graduated with a perfect GPA of 4.0. With over 30 years of diverse experience spanning real estate, insurance, financial services, and recruiting, Joanne has established herself as a dynamic leader and trusted advisor

Joanne’s early career included a pivotal role at The Dai-Ichi Kangyo Bank, where she managed a substantial bond portfolio, honing her analytical skills and financial acumen.

Joanne’s career also includes significant achievements in recruitment as the Managing Partner at Sterling Partners USA, where she specialized in Risk Assurance and IT Audit, as well as her role as President of Winston Benefits Inc., a co-founded Employee Benefits and HR software solutions company. Her deep understanding of client needs and her ability to build C-Suite relationships have driven business success and employee retention throughout her career.

An active community member, Joanne serves as a Trustee for The Guild of Ocean Medical Center and is a member of the Mercy College MBA Advisory Board, contributing to strategic discussions aimed at enhancing educational initiatives.

Fluent in Spanish, Joanne combines her technical skills with high emotional intelligence and effective communication.

As a Realtor Associate at D’Amico & McConnell Realtors, Joanne successfully leverages her extensive background in sales and client relations to guide clients through the buying and selling process, earning strong reviews and repeat business. Additionally, she owns and manages Loveland Properties LLC, where she transformed a vacant office building into fully occupied residential units, showcasing her exceptional property management skills.

Emotional intelligence (EQ) and communication skills are crucial components of effective leadership. Here’s how they impact leadership effectiveness:

1. Self-Awareness: Leaders with high emotional intelligence are more self-aware. They understand their emotions, strengths, and weaknesses, which allows them to make better decisions and manage their responses in various situations. This self-awareness fosters confidence and authenticity, which can inspire trust among team members.
2. Empathy: Leaders with strong EQ can empathize with their team members, understanding their feelings and perspectives. This empathy helps in building strong relationships, fostering a supportive work environment, and addressing employees’ concerns effectively, leading to increased morale and productivity.
3. Conflict Resolution: Effective communication skills, combined with emotional intelligence, enable leaders to navigate conflicts more effectively. They can approach disagreements with a calm demeanor, listen to all sides, and facilitate constructive dialogue. This leads to quicker resolutions and maintains team cohesion.
4. Motivation: Leaders who understand and manage their own emotions can motivate others more effectively. They can inspire and encourage their teams by recognizing individual contributions and celebrating successes, which enhances overall team engagement and performance.
5. Adaptability: High EQ allows leaders to adapt their communication style to suit different individuals and situations. This flexibility helps in conveying messages clearly and ensuring that team members feel heard and valued, regardless of their unique personalities or communication preferences.
6. Influence and Persuasion: Leaders with excellent communication skills can articulate their vision and goals persuasively. When combined with emotional intelligence, they can connect with their audience on a deeper level, making their messages more impactful and fostering a sense of shared purpose.
7. Team Dynamics: Emotional intelligence contributes to understanding group dynamics, enabling leaders to foster collaboration and a positive team culture. Effective communication is essential for expressing expectations, providing feedback, and encouraging open discussions, all of which strengthen team relationships.

In summary, emotional intelligence and communication skills significantly enhance a leader’s ability to connect with their team, navigate challenges, and create an environment that promotes collaboration and high performance. Leaders who cultivate these skills are often more effective in achieving their organizational goals and driving positive change.